Bach Wen Holiday Cottages


BACH WEN and COVID 

Bach Wen is following all Welsh Government guidelines and is currently open to visitors from anywhere across the UK.
We hope you all stay safe and that we will be open for business for the rest of the year.

BOOK WITH CONFIDENCE

We continue to work within the very extraordinary constraints of this global pandemic and want to reassure you that we continue to be consistent in our cleaning protocols. We would also like to take this opportunity to clarify our terms and conditions in case of any cancellations made either by us or by our visitors.

a. Cancellations by us

Should we need to cancel your booking for any reason associated with COVID (such as local lockdowns in Gwynedd) we will continue to offer credit for the full value of your stay or a full refund.

b. Cancellations by you

Should you need to cancel due to a local lockdown where you live, a positive test or being asked to self-isolate, we will still offer credit for a future stay or a refund if required but only for the value of the balance rather than the full amount.

The reason for this clarification is that we are losing a significant number of bookings at the last minute when we are unable to rebook and when a cancelation is made by an individual there is no access to any funding to cover the loss. It is possible to get insurance to cover cancellations so please look into this before you book. We have helped people to recover the full cost of their holiday in this way and it avoids anyone losing out.